List two assumptions you’re making about the situation, then write what evidence supports each and what might disconfirm it. Share the list with the other person and invite corrections. Curiosity drains heat, exposes blind spots, and turns conflict into collaborative sense-making.
Create one sentence that honors both care and limits: “I want to support you and I need to end by five; what should we prioritize?” Practice tone until it sounds warm, not rigid. Boundaries protect energy while signaling commitment to shared progress.
Rewrite a tense message using the triad: mutual goal, shared constraint, next step. For example, “We both want a launch we’re proud of, and time is tight; let’s pick the two features that deliver the biggest customer win today.” Speak, then send.